Chief of Staff & People Operations

We enable founders and executives to lead from their strengths and focus on what actually moves the needle.

Prosper Studio is a senior operating partner, people leader, and integrator. We organize the operational and people world around visionary leaders, translating ideas into execution, and making sure nothing falls through the cracks.

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"The best leaders are visionaries. The best visionaries need a strong integrator."
Chief of Staff· Strategic Operations· People & Talent
The Problem

The most common obstacle to growth isn't strategy. It's bandwidth.

Founders and executives at high-growth companies are often their own biggest bottleneck, not because of a lack of vision, but because operational complexity and the demands of building a team consume the time and energy that should be going toward the highest-value work.

Prosper exists to change that. We serve as a senior strategic partner, removing operational bottlenecks and building the people infrastructure for scale.

What Sets Us Apart.

We bring a coaching mindset to an operator's role.

Most operational partners focus only on the business. We focus on the business and the people running it. Our background as trained coaches means we understand that the clearest path to operational improvement often runs through the founder and the team. We know how to bring people along, not just build the systems around them.

We've been inside the room.

We haven't advised from the outside, we've worked directly alongside founders at high-growth startups, owned P&L, built teams from scratch, and navigated the ambiguity that comes with scaling something real. We're peers who understand the weight of what you're carrying.

The horsepower of two senior operators.

Our collective background spans business strategy, operations, HR, finance, and coaching, the full range of disciplines it takes to scale something well. You get direct access to both of us, real ownership of the work, and no layers of process between you and the people doing it.

Flexible by design.

We structure every engagement around what the business actually needs. Whether it's a focused 90-day build or a long-term operational partner, we design the engagement to fit.

How We Work.

Every engagement begins with understanding, not assumptions. We immerse ourselves in your business, mapping where time and energy are being lost and identifying the highest-leverage opportunities first.

From there, we co-create the plan and move into active delivery, building the infrastructure, managing the team, and executing on the priorities that matter most. As the business evolves, we layer in new projects and priorities on top of a stable operational baseline.

The result is a business that runs, and a founder or executive who is freed to lead.

Phase 01

Assess & Strategize

We immerse in the business, map the gaps, and co-create a clear prioritized action plan with you.

Phase 02

Build

We execute the plan. Systems, SOPs, team management, reporting infrastructure, people processes, delivered progressively with quick wins early.

Phase 03

Manage & Layer

Once the ongoing operational baseline is established, we support growth planning and layer in strategic projects as they emerge.

How We Can Help.

Five core areas of work.

Some become priorities in the first 90 days. Others emerge as the business evolves. All are available as part of an ongoing engagement or as a focused standalone project.

01

Executive & Founder Support

  • Board meeting preparation and materials
  • Investor reporting and updates
  • Executive communications (ghostwriting, internal memos, all-hands preparation)
  • Operating cadence design (leadership meeting cadences and communication protocols)
  • Investor meeting preparation
02

People & Talent

  • End-to-end recruiting for key hires (sourcing through offer)
  • Employee onboarding and training programs
  • Performance management frameworks
  • Compensation and leveling structure
  • Organizational design and hiring roadmap for scale
  • Team culture and values documentation
03

Operations & Systems

  • Reporting and business intelligence build-out
  • CRM and tech stack audit and implementation
  • Workflow automation, tooling setup, and integrations
  • AI implementation and enablement
  • Vendor and external partner management
04

Strategy & Planning

  • OKR and goal-setting framework design
  • Annual strategic planning facilitation
  • International market expansion and market entry planning
  • Acquisition due diligence support
05

Growth & Business Development

  • Demand generation strategy and playbook
  • Go-to-market plan for a new service line or market
  • Sales operations and enablement
  • Agency and vendor partner sourcing, vetting, and management
  • Client retention program design and implementation
  • Competitive landscape analysis

Who We Work With.

Founders

You've built something real. But the business has grown faster than the infrastructure around it, and too much still runs through you. You need a senior operational partner who can take the complexity off your plate and help you lead the way you always intended to.

Executives

You're leading a function or a business unit that's scaling faster than your current operational support can handle. Whether you need a Chief of Staff, a strategic thought partner, or someone to own the projects that keep falling to the bottom of your list, we step in where it matters most.

VC Platforms & Portfolio Companies

We work with venture and private equity platforms as a trusted resource for portfolio companies navigating the operational and people challenges that come with high-growth. If you're building a platform that serves founders post-investment, we'd love to be part of it.

The Team

The senior operational and people partners for founders and executives who are ready to scale.

Kate Godard

Kate Godard

Partner, Prosper Studio

Kate is a startup operator, people leader, and coach with 12+ years of experience building teams, owning P&L, and driving operational strategy at high-growth startups and Fortune 500 organizations. Her career spans global financial services and Silicon Valley startups, where she has worked directly alongside founders and advised hundreds of entrepreneurs. Kate brings a rare combination of institutional rigor and genuine founder-side empathy. Equal parts strategic and executional, she is known for turning operational complexity into clarity and helping leaders focus on the highest impact opportunities. She holds a Bachelor of Arts from Queen's University and a Masters in Management from the London School of Economics.

Jacqueline Grant

Jacqueline Grant

Partner, Prosper Studio

People leader, recruiter, and coach with a career spanning Fortune 500 companies in hospitality, retail, and professional services, as well as high-growth tech startups. As both an entrepreneur and seasoned talent professional, Jacqueline has directly hired, developed, and coached thousands of professionals across Canada and the United States. Her work sits at the intersection of people, performance, and business growth. Jacqueline holds a Bachelor of Arts in Psychology from Western University and is a graduate of the Innovation Governance Program (iGP), an executive leadership program designed for the builders of Canada's fastest-growing companies.

Next Steps

Let's talk.

Every engagement starts with a discovery conversation. We learn about your business, priorities, and what you're trying to solve for, and we take it from there.

Let's Talk